FAQs


SHIPPING AND RETURNS.

We work hard to ship out your order as quickly as possible, usually within a few days, But it can take as much as 4-5 days depending on how buried in tree work we are.

We ship to anywhere in the world. rates are calculated at checkout.

If you need to return an item, Just send us an email at thompsontreetools@gmail.com and we will give you a return authorization number, once we receive your return, we will process your refund.

Privacy.

We don’t share your information with anyone ever.

Security.

Our website is built on Squarespace and uses Stripe for secure payment transactions, they use HTTPS and other security best practices to insure your payment information is handled safely when doing business with us.

curancy.

All sales are in US dollars.